The market value for residential furnaces is worth over $19.66 billion.
Furnaces are among the most popular ways to heat homes. Approximately 55% of households use gas furnaces, while the electric furnace market share is approximately 25%.
Deciding that a furnace is the right way to heat your home should be done when you begin searching for a furnace service and repair company. Getting a heating system without finding a company to service it is almost like getting a pet without seeing a vet first.
If you don’t have a service provider, there are key elements to look for when searching for one. Read on to learn how to choose the right furnace service and repair company.
Check Their Certifications
Work with a licensed, qualified furnace service and repair company. Trusting a company without the proper experience is a poor investment that could cause major problems with your furnace. It’s always a red flag if the company hesitates to discuss its qualifications with you.
Check for state-specific license requirements. Although New Hampshire does not have state licensing requirements, furnace service and repair companies must have workers’ compensation insurance. Before hiring them for any project, you should check that they have the proper permits.
Look for an EPA certification as well. It qualifies them to handle refrigerants that can often leak out of appliances such as furnaces.
These are the bare minimum when deciding which company to hire, but further qualifications can set them apart from one another. A NATE certification is only given after rigorous training. It’s an indicator of excellence in all areas of HVAC technology. It also demonstrates a dedication to continual education.
Only Allow an All-Purpose Furnace Service and Repair Company
Look for a company that provides comprehensive service. The last thing you need is to have a problem with your heating system and call a professional only to find that they can’t help.
Check the menu of services on their website or call and ask them about it. Furnace or boiler repair services are only the beginning. They should also offer maintenance and installation.
Find a company you can depend on for anything and develop a lasting relationship with. They should also be ready for emergencies at all times.
Examine Their Experience and Reputation
New furnace service and repair companies can be effective but try to limit your search to those with at least five years of experience. Check their track record, especially in the type of service you need.
Ask friends and family for a referral. Who did they call the last time their heating system went out?
If those options don’t work out for you, try looking in more specialized areas such as:
- Facebook groups
- Online neighborhood groups
- Trade schools
According to BrightLocal, at least 86% of consumers read online reviews before hiring a business. Most read at least 10 of them before they felt they could trust a company.
Reviews are popular for a reason, and you can miss out on a wealth of valuable information if you skip them. They give you a quick look into the company’s reputation.
Check as many reviews as you can to see if any patterns emerge. Why work with a company that most past clients found inexperienced or rude?
See About Their Sustainability and Efficiency
Heating can take a lot of energy and other resources, but the right companies find ways to give back. They take steps to be sustainable in ways that benefit the planet and your wallet.
Look into the products a company recommends to you. Make sure they’re offering the most environmentally responsible home heating solutions possible. An energy-efficient furnace will save you money on your energy bills. They also won’t require as much expensive repairs or maintenance.
It also matters how the company performs its services. It should use environmentally friendly practices for anything from installations to regular inspections. A company that doesn’t know the best methods to reduce pollution hazards such as fumes or fires isn’t experienced enough to hire.
Probe Their Professionalism and Customer Service
Communication is key to heating system repair and maintenance. Poor communication stops everything in its tracks.
Think of finding a problem in the system as if you’re solving a case or diagnosing an illness. You need to be able to work on the same team with the company to get the answer.
Call them to see how the customer service is at the front desk. Have them send a staff member out. Get an initial consultation and have them come to your home. Rudeness or an unwillingness to answer questions is a sign of inexperience and a poor business model.
Ask the staff any questions you have or even for furnace maintenance tips. Doing this has two purposes. It shows how well you can communicate with them and lets you see if they know what they’re talking about.
Peek Into Their Pricing and Warranties
Ask for an estimate from every company you’re considering. Look for reasonable, transparent pricing. A company that gives you a bill detailing everything they’re charging you for. It shows they’re not trying to mask any hidden fees. They should offer flexible payment options.
Check that they have strong labor and equipment warranties. It shows they take pride in their work and helps protect you against anything that goes wrong.
There’s a general rule of thumb when deciding how much is too much to pay. Find a furnace service and repair company that’s not just cheap but cost-effective.
Joining up with them is a long-term investment in your home’s comfort, so make sure it’s a smart one.
Call for Comprehensive HVAC Service Today
Finding a furnace service and repair requires careful research. Look at all the accredited options and find the ones with the best experience and reputation. Speak with them in person to see if you can work together. Ask for a full quote to see if they’re cost-effective.
Daigle Plumbing & Heating has provided first-rate HVAC service to Derry, NH, and the surrounding area for over 40 years. Our highly trained technicians can handle any residential or commercial issue and provide top-notch customer service. Get a free estimate for all your HVAC repair and maintenance needs today.
